Locating your system service information

The unique Express Service Code and Service Tag is used to identify the system.

The information tag is located on the front of the system rear of the system that includes system information such as Service Tag, Express Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access to iDRAC, the Information tag also contains the iDRAC secure default password. If you have opted for iDRAC Quick Sync 2, the Information tag also contains the OpenManage Mobile (OMM) label, where administrators can configure, monitor, and troubleshoot the PowerEdge servers.
Figure 1. Locating the Express Service Code and Service tag
This image shows locating Service Tag of your system.
  1. Information tag (front view)
  2. Information tag (back view)
  3. OpenManage Mobile (OMM) label
  4. iDRAC MAC address and iDRAC secure password label
  5. Service Tag, Express Service Code, QRL label
Figure 2. Locating the Service Tag of your system
Locating the Service Tag of your system
  1. Information tag (top view)
  2. Express Service Tag label
  3. Network MAC address information label
  4. iDRAC MAC address information label
  5. Information tag (bottom view)

The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.

Alternatively, the Service Tag information is located on a label on left wall of the chassis.