Troubleshoot and Maintain VxFlex OS

As part of an effort to improve its product lines, Dell EMC periodically releases revisions of its software and hardware. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features.

Contact your Dell EMC technical support professional if a product does not function properly or does not function as described in this document.

Note: This document was accurate at publication time. Go to Dell EMC Online Support ( to ensure that you are using the latest version of this document.

Previous versions of Dell EMCVxFlex OS were marketed under the name Dell EMC ScaleIO.

Similarly, previous versions of Dell EMCVxFlex Ready Node were marketed under the name Dell EMC ScaleIO Ready Node.

References to the old names in the product, documentation, or software, etc. will change over time.
Note:Software and technical aspects apply equally, regardless of the branding of the product.

Related documentation

The release notes for your version includes the latest information for your product.

The following Dell EMC publication sets provide information about your VxFlex OS or VxFlex Ready Node product:

  • VxFlex OS software (downloadable as VxFlex OS Software <version> Documentation set)
  • VxFlex Ready Node with AMS (downloadable as VxFlex Ready Node with AMS Documentation set)
  • VxFlex Ready Node no AMS (downloadable as VxFlex Ready Node no AMS Documentation set)
  • VxRack Node 100 Series (downloadable as VxRack Node 100 Series Documentation set)

You can download the release notes, the document sets, and other related documentation from Dell EMC Online Support.

Typographical conventions

Dell EMC uses the following type style conventions in this document:

Bold Used for names of interface elements, such as names of windows, dialog boxes, buttons, fields, tab names, key names, and menu paths (what the user specifically selects or clicks)
Italic Used for full titles of publications referenced in text
Monospace Used for:
  • System code
  • System output, such as an error message or script
  • Pathnames, filenames, prompts, and syntax
  • Commands and options
Monospace italic Used for variables
Monospace bold Used for user input
[ ] Square brackets enclose optional values
| Vertical bar indicates alternate selections - the bar means "or"
{ } Braces enclose content that the user must specify, such as x or y or z
... Ellipses indicate nonessential information omitted from the example

Where to get help

Dell EMC support, product, and licensing information can be obtained as follows:

Product information
For documentation, release notes, software updates, or information about Dell EMC products, go to Dell EMC Online Support at
Technical support
Go to Dell EMC Online Support and click Service Center. You will see several options for contacting Dell EMC Technical Support. Note that to open a service request, you must have a valid support agreement. Contact your Dell EMC sales representative for details about obtaining a valid support agreement or with questions about your account.

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