Install the redirect application

The following procedure explains how to install the redirect application.

About this task

NOTE: Contact Dell Technologies Support to install the Redirect Application.
In certain circumstances, a machine that is registered with CloudLink Center may not start because the machine is unable to connect to CloudLink Center. Following are the circumstances:
  • The IP address of CloudLink Center changes and DNS is not configured for CloudLink Center.
  • The IP address for CloudLink Center might change if a CloudLink Center server is replaced.
  • The IP address might change if CloudLink Center is deployed in a cloud environment.
  • The public IP address of a machine might change when it is shut down and restarted. A new IP address is typically assigned from the same subnet as the previous address.

When a machine loses its connection to CloudLink Center, CloudLink Agent scans its subnet (/24 mask) to locate CloudLink Center by hostname on port 1194. If CloudLink Center is found, CloudLink Agent reconnects automatically and updates its configuration with the current connection information for CloudLink Center.

If CloudLink Agent cannot find CloudLink Center, it scans the same subnet for an Ubuntu server that is running the Redirect application of the CloudLink. When contacted by a CloudLink Agent, the Redirect application sends CloudLink Agent to the active CloudLink Center server. The configuration of the machine is updated with the connection information of the active CloudLink Center.


  1. On the Ubuntu server, enter the following:
    wget http://clc_address/cloudlink/securevm/agenttools
  2. Type the following:
    chmod +x agenttools
  3. Run the Redirect application by typing:
  4. Type 1 to select Recovery.

    Type the IP address of the active CloudLink Center server.


After installation, the Redirect application runs as a console application, displaying a message each time it redirects a machine.

Machines are redirected to the new CloudLink Center to restart. However, the machine is assigned the disconnected state in CloudLink Center. Manually change the CloudLink Center server address on the machine. For more information, see Change the CloudLink Center IP address.